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Cyberbit Range is the world’s leading cyber-security training platform for cyber professionals with clients from Fortune 500, Universities, Governments, and Militaries globally. Sounds intriguing? That’s because it is!

Cyberbit Range deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals in industry-standard detection, response, and attack mitigation techniques. The Customer Success Manager is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI, driving adoption and outcomes leading to renewals, expansion, advocacy, and solution growth opportunities.

Responsibilities:

Manage prospecting and sales activities in assigned territory with a focus on new product pipeline growth.
Develop close plans for targeted opportunities and drive opportunities to closure.
Develop opportunities and relations with end users/customers (direct sales) and drive them to closure.
Develop relationships with key partners for the growth of our products within their markets.
Develop a targeted partner plan that maps partner strengths (customer relationship, contracts) to accounts and target opportunities.
Focus on account mapping with partner reps, forming an integrated account plan, and ultimately optimizing revenue in accounts and exceeding the forecast.
Leads sales presentations at end-user locations.
Update and manage pipeline and prepare revenue forecasts.
Coordinate sales activities with other field sales reps and managers.
Perform other duties and projects as assigned.

Requirements:

Bachelor’s degree or equivalent experience.
Minimum of 5 to 7 years’ experience in enterprise software sales in the North Central region.
Requires the ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
Experience in enterprise security solutions (endpoint, SIEM, networking, etc).

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